Scalo Milano Luxury Delivery

Scalo Milano wants to make your shopping experience even more exciting and unforgettable:
thanks to our special partnership with Deluxy, you can choose to have your purchase delivered by a Luxury Delivery service to pamper yourself and surprise your loved ones.

Your wonderful gift in pure Milanese style will be delivered wherever you like:
home, office or a magical place of your choice.

Buy your favorite products with Scalo Milano @Casa or directly from our Center and treat yourself to our delivery service.

If you activate the service by 2.00 p.m., the elegant concierge will deliver your parcel the same day anywhere within the province of Milan.

You choose the perfect gift and we’ll make it unique by having it delivered by our elegant Concierge wearing a jacket, tie and white gloves.

Find out more about the exclusive service and contact the concierge directly for more information or to activate the service that will enhance your every purchase.

If you shop at Scalo Milano:

  • Photograph the receipt
  • Contact Deluxy by WhatsApp
  • Chat to their experts, tell them what you need and agree on the delivery
  • They’ll make all the arrangements to deliver your special surprise

If you shop via Scalo Milano @Casa:

  • When you make your purchase, inform the store that you want to use the Luxury Delivery service
  • Ask the store for the receipt or sales order
  • Contact Deluxy by WhatsApp
  • Chat to their experts, tell them what you need and agree on the delivery
  • They’ll make all the arrangements to deliver your special surprise

Can we help you?

How is the delivery made?
Thanks to a special agreement with Scalo Milano, all deliveries are entrusted to the Deluxy Experts, a team trained and specialized in making luxury deliveries. Deluxy Experts wear a jacket, tie and white gloves, thus
distinguishing themselves for their elegance.

When and where is the delivery made?
You can request a delivery on any day.
The delivery will be made the same day for all orders placed by 2.00 p.m.; for orders placed after this time, delivery will be made the next day between 5.00 and 7.00 p.m. You choose the place of delivery. If you have any questions during the delivery, you can contact your Deluxy Expert directly on the following WhatsApp number: +39 391 4072563.

What must I do to receive the product?
Make sure you’re at home between 5.00 and 7.00 p.m. on the day you book
the service. The Deluxy Expert will take care of everything and deliver your
experience straight to the door. If the recipient is not at home, our Deluxy
Expert will come by the next day for the last delivery attempt.

What is the approximate cost of this service?
Delivery costs start at 10 euros for the metropolitan area of Milan and can
vary, depending on the area, up to a maximum of 15 euros. If you want your parcel delivered outside the metropolitan area of Milan, contact WhatsApp number +39 391 407 2563 for information.